Support

Plump works offline on iPhone and does not require an account. For help, email hey@trycarby.com.

Please include your iOS version, Plump version, and the screen where the problem occurred.

Common checks

• Reminders: turn Water Reminders off and on in Profile, then confirm notifications are allowed for Plump.
• Missing history: water data stays on the current iPhone and is not synced through an account.
• Reset: deleting the app removes its locally stored data according to iOS behavior.

Please do not include personal or health information in support email.